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FAQs

Payment
Payments are accepted through paypal and credit card. All orders must be paid for before order will be processed. Cancellations are not accepted after 24 hours of initial purchase.

Shipping
All orders shipped via USPS or FEDEX within 3-5 business days (excluding weekends and holidays)  of initial order. Custom orders may take up to 1-4 weeks for production time before shipping, depending on type and size of order.

Priority or express shipping is available if item is needed in a rush.

Refunds and Exchanges
Refunds and exchanges are available on non custom products.

Please contact us at info@nxtlvlcheer.com for any exchange/refund request.